Effective date: July 28, 2025
Mellomanic, LLC and its affiliated entities (“Mellomanic”, “us”, “we”, or “our”) are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains the types of personal data we may collect from visitors to our websites, including https://mellomanic.com all related websites, as well as our mobile apps and web-based services (our “Sites”), and any other technologies, features, content, products, and services that we offer (collectively, our “Services”). This Privacy Policy also describes how we use personal data, the purpose for sharing and recipients of personal data, and your available rights and choices associated with that information. This Privacy Policy may apply to our artists, fans, other users, and any other individuals who utilize our Services.
We encourage you to review our Terms of Service to understand how your personal data will be treated as you make full use of our Services.
This Privacy Policy does not apply to third-party websites, applications, products, services, or other properties, even if they may link to our Services or our Services may link to them. We recommend you review the privacy practices of those third parties before connecting with and/or accessing third-party offerings, and before sharing any personal data with those third parties.
If you are a visually impaired individual, an individual with another disability, or seek support in other language, you may access this Privacy Policy by emailing us at support@mellomanic.com.
It is important that you read and understand the entire Privacy Policy before using our Services. This Privacy Policy is provided in a layered format. You can jump to a specific section by clicking on the section below:
Personal Data We May Collect, Use, and Disclose
As used in this Privacy Policy, “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual. Personal data includes “personal information” as that term is defined in applicable privacy laws. Personal data does not include certain publicly available information; lawfully obtained, truthful information that is a matter of public concern; information that has been de-identified, or aggregate consumer information. “Publicly available information” includes information that is made available from federal, state, or local government records; information that a business has a reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by the individual; and information that is made available by a person to whom the individual has disclosed the information if the individual has not restricted the information to a specific audience. We may create and disclose non-personal data, such as aggregated user statistics, to third parties. Our use of aggregated, anonymized, and de-identified data is not subject to this privacy policy.
Identifiers, including:
Financial information, including:
Commercial information, including:
Internet or other electronic network activity information, including:
Electronic, visual, or similar information, including:
Please note that because of the overlapping nature of certain of the categories of personal data identified above, some of the personal data we collect may be reasonably classified under multiple categories. The personal data we collect through our Sites will be apparent by the context of the page.
We may supplement the information described above with information we obtain from other sources, including from both online and offline data providers.
Sources of Personal Data
Personal data you provide to us
We may collect the following personal data about you that you choose to provide us when you use our Sites:
Information that we automatically collect
Our Sites use cookies and other tracking technologies such as web beacons, embedded scripts, and tags (“Cookies”), which collect information from you automatically as you use our Sites, including:
We also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps, and other online features and services. For example, we use Google Analytics on our Sites to help us analyze your use of our Sites and diagnose technical issues.
Please review Cookies and Other Tracking Technologies below for more information about our use of these technologies.
Information collected from third-party sources
We may collect personal data from third parties, including service providers, business and marketing partners, affiliates, analytics providers, ad network providers, ad agencies, and advertisers.
Additionally, you may send someone else a communication from the Sites, such as an invitation to a friend, or you may send us the contact information of another person through “refer-a-friend” features. If so, the information you provide (for example, name, email address, phone number) is used to facilitate the communication and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise.
Disclosure of Personal Data
We may disclose personal data to the following categories of third parties:
Please note that any information you submit as part of a publicly posted content feature on our Sites will be accessible by other users of the Sites and potentially the public. If you interact with other users or register through a third-party social media service, your contacts on such third-party social media service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies and analytics services to track activity on and gauge the effectiveness of our Sites. Cookies are files with a small amount of data which may include unique identifier. Cookies are sent to your browser from a website or mobile application and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Sites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.
Examples of cookies we use
Analytics information.
We may use Google Analytics or other service providers for analytics services. These analytics services may use Cookies to help us analyze how users use the Service. Information generated by these services (e.g., your IP address and other usage information) may be transmitted to and stored by Google Analytics and other service providers on servers in the U.S. (or elsewhere) and these service providers may use this information for purposes such as evaluating your use of the Services, compiling statistic reports on the Service’s activity, and providing other services relating to Services activity and other Internet usage. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on.
Third-party ad networks.
Certain companies may participate in the Digital Advertising Alliance ("DAA") AdChoices Program and may display an Advertising Option Icon for Interest-based Ads that links to an opt-out tool which allows you to exercise certain choices regarding targeting. You can learn more about the DAA AdChoices Program at http://www.youradchoices.com/ and its opt-out program for mobile apps at http://www.aboutads.info/appchoices.
In addition, certain advertising networks and exchanges may participate in the Network Advertising Initiative (“NAI”). NAI has developed a tool that allows consumers to opt out of certain Interest-based Ads delivered by NAI members’ ad networks. To learn more about opting out of such targeted advertising or to use the NAI tool, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Ads, you will continue to receive non-targeted ads. Opting out of one or more NAI or DAA members only means that those selected members should no longer under the DAA / NAI rules deliver certain targeted ads to you. This will affect this and other services, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). If your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different device or web browser(s), or use a non-browser-based method of access (e.g., mobile app), your NAI /DAA browser-based opt-out may not, or may no longer, be effective. Mobile device opt-outs will not affect browser-based Interest-based Ads even on the same device, and you must opt-out separately for each device. We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.
Your Privacy Rights and Choices
You may have rights and choices regarding our use and disclosure of your personal data, based on your location or place of residency.
Opting out of receiving electronic communications from us. We may send you promotional email communications about us, invite you to participate in events or promotions offered by us or our artists, or otherwise communicate with you for marketing purposes, as allowed by applicable law. For example, when we collect your contact information through your interaction with our Sites, we may use that information to follow up with you regarding an event or send you information that you have requested about us. If you no longer wish to receive promotional email communications from us, you may opt out via the unsubscribe link included in such emails or by contacting us using the information in Contact Us. We will comply with your request as soon as reasonably practicable. Please note that if you opt out of receiving promotional emails from us, we may still send you important administrative messages that are required in order to provide you with our Services or for other reasons disclosed in this Privacy Policy.
Additionally, with your consent, we may send you SMS messages for internal business purposes, internal user research, and to provide customer service, including troubleshooting. To cancel the SMS service at any time, text “STOP” to any text message you receive or Contact Us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you are experiencing issues with the messaging program you can text “HELP” for more assistance, or you can Contact Us.
How to Exercise Your Privacy Rights
If any of the jurisdictional notices below apply to you, please use the following information to exercise your rights.
Please note that any request you submit to us is subject to an identification and residency verification process as permitted under applicable law, as well as certain other procedural requirements that may be noted in the sections below. Additionally, all requests are subject to certain exceptions under applicable law, which may vary.
Please send your request(s) using one of the following methods:
We do not charge a fee to process or respond to your verifiable consumer request unless its excessive, repetitive, manifestly unfounded, or in accordance with applicable law. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Depending on applicable law, you may be limited in how many verifiable or authenticated consumer request you make within a twelve (12) month period. If we have collected information on your minor child, you may exercise the above rights on behalf of your minor child. Additionally, in some jurisdictions, you may designate an authorized agent to submit a request on your behalf, and if so, we may require proof of the agent’s authorization by you and/or verification of the agent’s own identity.
Except where otherwise noted, we will respond to your request within forty-five (45) days after receipt and we reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days.
You are not required to create an account with us to submit a verifiable or authenticated consumer request. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal data associated with that specific account. We will only use personal data provided in a verifiable or authenticated consumer request to verify your (or your authorized agent’s as applicable) identity or authority to make the request. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in other language, you may access your privacy rights by emailing us at support@mellomanic.com.
California Privacy Notice
This California Privacy Notice supplements the information contained in the rest of our Privacy Policy and is intended to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any capitalized term used and not otherwise defined below has the meaning assigned to it in our Privacy Policy. For the purposes of this California Privacy Notice, except where a different definition is noted, “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal data does not include publicly available information, information that has been de-identified or aggregated, or other information subject to certain federal and state regulation.
If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in another language, you may access this California Privacy Notice by emailing us at support@mellomanic.com.
Personal data we collect.
We have collected the following categories of personal data from consumers within the last twelve (12) months:
We do not collect sensitive personal data.
Use of personal data.
We use personal data for the following purposes:
Disclosure of personal data.
We limit our disclosure of the categories of personal data above to our service providers, affiliates, business partners, and third-party vendors for one or more business purposes. “Business purposes” means the reasonably necessary and proportionate use of personal data for our operational purposes, other purposes described in this Privacy Policy, for the operational purposes of our service providers and contractors, as well as other purposes compatible with the context in which the personal data was collected.
We may “sell” and/or “share” personal data with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms and our business partners. In the last 12 months (from the last updated date listed at the top of this Privacy Policy), we have “sold” or “shared” the following categories of personal data:
Retention of personal data.
Your personal data will be retained by us for as long as necessary for the purposes outlined in this Privacy Policy. This information will be used and retained to the extent necessary to comply with any legal obligations or policies, to resolve disputes, and/or enforce legal agreements. Personal data may also be retained for internal analytic purposes. This information is retained for a shorter period of time, unless it used to enhance security features or improve the functionality of our Services. Our determination of precise retention periods will be based on (1) the length of time we have an ongoing relationship with you; (2) whether there is a legal obligation to which we are subject; and (3) whether retention is advisable in light of our legal position, including regard to applicable statutes of limitations, litigation or regulatory investigations.
Your California privacy rights.
The CCPA provides California residents with specific rights regarding their personal data. If you are a California resident, you may have the following rights under applicable California law:
How to submit a request. You may exercise any of the rights described in this Section by following the instructions in Your Privacy Rights and Choices.
Notice of right to opt-out of sale/sharing
California residents may opt out of the “sale” or “sharing” of their personal data. As noted above, we may “sell” and/or “share” personal data with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms. We may also “sell” and/or “share” personal data with other third parties including our business partners. You may opt-out by following the instructions in Your Privacy Rights and Choices.
We do not knowingly sell or share the personal data of minors under 16 years of age without legally-required affirmative authorization. If you are a parent or guardian and you believe that your child has provided us with information without your consent, please review Children’s Privacy and contact us by email at support@mellomanic.com.
Notice of financial incentives.
We may offer user giveaways where we offer the ability to win merchandise and other benefits. The availability of these promotions to you at any given time will vary. If and when we offer such programs, we may ask for your personal data, including your contact information (name, email address, and phone number) through your interaction with our Sites. Contact information must be provided to redeem benefits. The value we place on personal data collected for user giveaways varies, but we estimate it equals the additional spending per promotion participant, compared to individuals for whom we do not have the collected information.
You may opt out of receiving any, or all, of these programs by following further instructions provided in Your Privacy Rights and Choices.
Nevada Privacy Notice
We may “sell” personal data as that term is defined under Nevada law. Nevada residents have the right to opt out of any future sale of their personal data under Nevada SB 220. If you are a Nevada resident and would like to make such a request, please follow the instructions in Your Privacy Rights and Choices. You must include your full name, email address, and postal address in your email or mail request so that we can verify your Nevada residence and respond. In the event we sell your personal data after the receipt of your request, we will make reasonable efforts to comply with such request.
Privacy Notice for Residents of other U.S. States
This Privacy Notice contains additional information for residents of Colorado, Connecticut, Delaware, Indiana (beginning January 2026), Iowa, Kentucky (beginning January 2026), Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island (beginning January 1, 2026), Tennessee, Texas, Utah, and Virginia about personal data that we collect, how we use it, what sources it is derived from, and who we disclose it to, and provides information regarding your rights, and our responsibilities, under applicable laws and regulations. The provisions contained within this section, in addition to the disclosures throughout the rest of this Privacy Policy, are intended to provide notices in compliance with the Colorado Privacy Act, the Connecticut Data Privacy Act, the Delaware Personal Data Privacy Act, the Indiana Consumer Data Protection Act (beginning January 1, 2026), the Iowa Consumer Data Protection Act, the Kentucky Data Protection Act (beginning January 1, 2026), the Maryland Online Data Privacy Act, the Minnesota Consumer Data Privacy Act, the Montana Consumer Data Privacy Act, the Nebraska Data Privacy Act, the New Hampshire Data Privacy Act, the New Jersey Privacy Act, the Oregon Consumer Data Privacy Act, the Rhode Island Data Transparency and Privacy Protection Act (beginning January 1, 2026), the Tennessee Information Protection Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “State Privacy Laws”). This section does not apply to certain personal data that is collected from an individual in a business-to-business or employment context.
For purposes of this section, “personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. Personal data does not include de-identified data or publicly available information.
Our personal data practices.
The State Privacy Laws provide rights to residents of those states to receive certain disclosures and access regarding collection, use, sale, and sharing of personal data. More detail about what kinds of personal data we may collect or have collected, how we collect it, why we collect it, and who we may disclose it to is found in the Personal Data We May Collect, Use, and Disclose; Sources of Personal Data; and Disclosure of Personal Data. As noted above, we do not collect sensitive personal data.
We may “sell” and/or “share” personal data with third party advertising networks and platforms for purposes of providing targeted behavioral advertising on those platforms. We may also “sell” and/or “share” personal data with other third parties including our business partners.
Your privacy rights.
If you are a Colorado, Connecticut, Delaware, Indiana (beginning January 2026), Iowa, Kentucky (beginning January 2026), Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island (beginning January 1, 2026), Texas, Utah, or Virginia resident, you have the following rights under applicable law in relation to your personal data, subject to certain exceptions:
How to exercise your rights. You may exercise any of the rights described in this section by following the instructions in Your Privacy Rights and Choices.
How to appeal decisions about your rights. Colorado, Connecticut, Delaware, Indiana (beginning January 2026), Iowa, Kentucky (beginning January 2026), Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island (beginning January 1, 2026), Texas, and Virginia residents can appeal our decisions concerning privacy rights requests, as follows:
Notice of Bona Fide Loyalty Programs for Colorado Residents.
We may offer certain user giveaways where we offer the ability to win merchandise and other benefits. The availability of these promotions to you at any given time will vary. If and when we offer such programs, we may ask for your personal data, including your contact information through your interaction with our Sites. Contact information must be provided to redeem benefits.
You may opt-in to user giveaways visiting the promotion site or navigating through your account with us. When you sign up, you will get a chance to review specific policies and terms related to the offer.
You may opt out of user giveaways by following further instructions provided in Your Privacy Rights and Choices.
Please note that if you exercise your Right to Delete your personal data with us, we will not be able to continue to offer user giveaways to you because we cannot communicate with you once we delete your contact information; accurately track your purchases to allocate rewards or discounts; and/or determine your eligibility for certain rewards or discounts.
The value we place on personal data collected for user giveaways may vary, but we estimate it equals the additional spending per promotion participant, compared to individuals for whom we do not have the collected information.
European Privacy Notice
This Notice applies to any individuals located within the European Economic Area (“EEA”), the United Kingdom (“UK”), and Switzerland about whom we may have collected personal data from any source, including through your use of the Services. We provide this Notice in addition to the disclosures throughout the rest of this Privacy Policy to comply with applicable privacy laws, including the General Data Protection Act (“GDPR”), the UK GDPR, Switzerland’s Federal Act on Data Protection, and related laws, regulations, and guidance from the European Union and/or its member states (collectively, “European Privacy Laws”).
Basis for processing your personal data.
We rely on one or more legal bases to process your personal data under applicable law. We may process personal data (i) as necessary to perform our contractual obligations to you; (ii) as necessary to pursue our legitimate interests as further detailed below; (iii) as necessary for our compliance with our legal obligations such as a request or order from courts, law enforcement or other government authorities; and/or (iv) with your consent, including to send you marketing email messages and other information that may be of interest to you, which you may withdraw at any time.
Legitimate business interests. We may collect, process, and maintain personal data to pursue the legitimate business interests outlined below. We balance our legitimate interests against the legitimate interests and rights of you and others and only process personal data in accordance with those interests where they are not overridden by your data-protection interests or fundamental rights and freedoms. Our legitimate interests include:
Your privacy rights.
In certain circumstances, individuals located within the EEA, UK, and Switzerland are entitled to the following data protection rights regarding their personal data:
Where the processing of your personal data is based on your previously provided consent, you have the right to withdraw your consent at any time. If you would like to exercise any of these rights, please submit a written request to support@mellomanic.com. We will respond to these requests in accordance with applicable data protection laws. We may ask you to verify your identity to help us respond efficiently to your request.
You may also have the right to lodge a complaint about our data collection and processing actions with the appropriate supervisory authority. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
If you have any questions about this European Privacy Notice, or if you wish to exercise any of the rights described in this Section, please contact us by emailing support@mellomanic.com. Note that any rights request you submit to us is subject to an identification and location verification process as permitted under applicable law. Additionally, all requests are subject to certain exceptions under applicable law, which may vary.
Canadian Privacy Notice
This Notice applies to individuals in Canada about whom we may have collected personal data. We provide this Notice in addition to the disclosures throughout the rest of this Privacy Policy to comply with applicable laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and/or provincial privacy laws.
For the purposes of this Notice, "personal data" means information about an identifiable individual. Personal data does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work email address. Personal data also does not include information that has been de-identified, anonymized, or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other available information.
In certain circumstances, Canadian residents are entitled to the following data protection rights regarding their personal data:
To exercise your privacy rights described above, please follow the instructions in Your Privacy Rights and Choices. Any request you submit to us is subject to an identification and residency verification process as permitted under applicable law. Additionally, all requests are subject to certain exceptions under applicable law, which may vary.
If you have any questions or concerns about our privacy practices, please Contact Us. You may also contact the Office of the Privacy Commissioner at(800) 282-1376 if you are unsatisfied with our response to your privacy concern.
Data Security
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We maintain appropriate technical, administrative and physical safeguards to help protect the security of your personal data against unauthorized access, destruction, loss, alteration, disclosure or misuse. We encourage you to secure your account with a strong password and to keep your password private.
Data Retention
We will retain your personal only for as long as is necessary to provide you with Services, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain certain personal data for internal analysis purposes. This information is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods. Our determination of precise retention periods will be based on (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable given our legal position, including regard to applicable statutes of limitations, litigation, or regulatory investigations.
International Data Transfers
Our Services are operated exclusively in the United States. We may transfer, store and use information we collect and maintain about you, including personal data outside of your state, province, country or other governmental jurisdiction. The data protection laws in the jurisdiction in which we process personal data may differ from those of your jurisdiction, and in certain circumstances, your personal data may be subject to access requests from governments, courts, law enforcement agencies or regulatory agencies in those other jurisdictions. By using the Services or providing us with any information, you consent to the transfer and processing of your information, including personal data, in the United States as set forth in this Privacy Policy.
If you are located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, we comply with any applicable laws to provide an adequate level of data protection to the U.S., as described further in our European Privacy Notice. Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use EU Standard Contractual Clauses with data recipients located outside the EEA or the UK as well as other appropriate measures and safeguards.
Children’s Privacy
We do not knowingly collect personal data from anyone under the age of 16. If you believe that a child younger than 16 has provided personal data to us, please Contact Us, and we will take steps to delete that information.
Changes to This Privacy Policy
We may change this Privacy Policy from time to time to reflect new services or changes in our data practices or relevant laws. The “effective date” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on the Sites. If we make any material changes to this Privacy Policy, we will take reasonable measures to notify you via email and/or a prominent notice on our Site prior to the change becoming effective, and will update the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise one of your privacy rights, please contact us by emailing support@mellomanic.com or sending a letter to:
Mellomanic, LLC
177 E Colorado Blvd #200
Pasadena, CA 91105